Welcome to NAGOMI. We built Lumi to help you reimagine your spaces, and we respect your privacy along the way. This policy explains exactly what data NAGOMI collects, why, and how you can control it.
What we collect
When you use NAGOMI, we collect only what we need to make the app work:
- Photos you upload. We store the original photo locally on your device. We DO NOT send your original photo to our servers; only a temporary copy is sent to our AI provider during processing.
- Transformations Lumi generates. Stored in our cloud (Supabase) so they appear in your Archive. Each render is tied to your anonymous user ID and cannot be linked back to you personally.
- An anonymous device-scoped user ID. Created automatically the first time you open the app. It contains no personal information. We never ask for your name, email, address, or phone number.
- Subscription status from Apple. If you subscribe to Nagomi+, we receive whether your subscription is active, on free trial, or expired from Apple's StoreKit (via RevenueCat). We do not receive your Apple ID or payment details. Apple handles those entirely.
- Basic device and usage info. App version, iOS version, crash logs, and how often a transformation is attempted. This helps us fix bugs and improve the app.
We DO NOT collect:
- Your name, email, phone number, address, or any contact info
- Your location
- Your Apple ID or payment details
- Your browsing history or any data outside the NAGOMI app
- Anything used to advertise to you or to track you across other apps
How we use it
- To run Lumi's transformations on your photos.
- To keep your saved renders available in your Archive on this device.
- To count how many transformations you've used in the current billing cycle (against the 50/week or 100/month quota for Nagomi+).
- To diagnose crashes and improve the app.
We DO NOT use your data to:
- Train external AI models.
- Sell to advertisers or data brokers.
- Build advertising profiles about you.
- Send marketing emails (we don't have your email).
Who can see it
Only you and the systems that process your photos:
- Supabase. Stores your generated renders in encrypted cloud storage.
- Google (Gemini API). Receives your photo temporarily to generate the transformation, then discards it. Google's terms prohibit training on inputs sent through the paid API tier we use.
- Apple. Handles all subscription payments. We never see your payment details.
- RevenueCat. Manages our subscription state from Apple. Receives only your anonymous user ID and subscription status.
All of these providers are bound by strict data-handling contracts.
Data retention
- Photos and renders stay until you delete them (either individually from the Archive or by deleting your account).
- Anonymous user ID and usage logs are kept while your account is active and deleted within 30 days of account deletion.
- Crash logs are kept for 90 days, then automatically deleted.
Your rights
You can:
- Delete any individual render from the Archive at any time.
- Delete your entire account (including all renders, your anonymous ID, and all server-side data) from the app: Profile → Delete Account. See our Delete account page for the step-by-step.
- Stop using NAGOMI at any time by deleting the app.
EU / UK / California residents have additional rights under GDPR / CCPA including the right to access and port your data. To exercise these, email hello@trynagomi.app and we will respond within 30 days.
Subscriptions
Nagomi+ is sold through Apple's In-App Purchase system. Apple, not NAGOMI, handles your payment, refund requests, and subscription management. See our Refunds page for how to request a refund through Apple.
Children
NAGOMI is not intended for children under 13. We do not knowingly collect data from children under 13. If you believe a child has used NAGOMI, email us at hello@trynagomi.app and we will delete their data.
Changes
We will post any updates to this policy on this page with a new "Last updated" date. If a change materially affects how we treat your data, we will notify you inside the app before the change takes effect.